Build leaders who can handle disruption before it costs your company its people, profits, and reputation.

The cost of mishandled disruption isn’t just financial... it’s human.

A full-day workshop that helps your managers lead with clarity, compassion, and confidence through life’s toughest moments.

Every leader has a horror story about how work failed someone during a rough patch.

The cost of mishandled disruption isn’t just financial. It’s human.

A death, diagnosis, disaster, or reorg handled the wrong way doesn’t just break trust. It breaks retention, morale, and performance.

U.S. businesses lose an estimated $225 billion each year in productivity due to grief, loss, and poorly managed disruption.

It’s not because leaders don’t care.
It’s because most of us were never taught how to respond when life collides with work.

What the Resilience Blueprint does

The Resilience Blueprint is a full-day, high-impact workshop designed for front-line and mid-level managers who lead people through uncertainty, change, and loss.

We help your team leaders:
Respond to disruption with clarity and compassion
Communicate hard news without creating collateral damage
Support employees through grief or crisis while maintaining performance
Model resilience that strengthens trust and engagement
Build an actionable response plan for the next inevitable disruption

Not sure you need this?

Get clarity in a couple of minutes. Take our free Workplace Readiness Check to see where your biggest gaps are. You might be more vulnerable than you think (most companies are).

Our Four-Step Framework

Current State Assessment

We review your existing policies, procedures, and leadership practices related to communication, crisis response, and employee support.

Response Plan Workshop (Full Day)

A day with your managers (virtually or in-person) to build your organization’s Workplace Resilience Blueprint: a customized plan for leading through Death, Diagnosis, Disaster, and Organizational Disruption.

Summary Report + Recommendations

Key stakeholders receive a summary of findings and clear next steps to strengthen leadership readiness and employee support.

Follow-Up Support

Six 30-minute check-in calls during the first 90 days to keep new habits and accountability in motion.

Why it matters

Organizations that plan ahead recover faster, retain more talent, and protect both brand and bottom line when crisis hits.

This isn’t about policies. It’s about people who know what to do when it counts most. Because leadership is never tested in calm waters.

Who it's for

When disruption hits, everyone looks to leadership for cues. The Resilience Blueprint helps your executives, HR partners, and managers know what to say, what to do, and how to show up when it matters most.

Executives

CEOs, COOs, and CFOs who want to protect culture and continuity.

HR & People Leaders

CHROs, VPs and HR Directors who need a framework that actually changes behavior.

Managers & Team Leads

Those who set the tone when things go sideways - and need the tools to lead through it.

Have questions about CRC’s Workplace Solutions?

You’re in the right place.

When life happens, leaders need more than policies. They need Compassion + Competence.
The Resilience Blueprint Workshop gives managers both: the emotional intelligence to support people through grief, loss, and change, and the practical structure to keep teams steady when disruption strikes.
If you’re wondering how it works or what to expect, the answers below will help you see why it’s the smartest first step toward building a more human, more prepared workplace.

What is the Resilience Blueprint Workshop?

It’s a one-day, interactive workshop (virtual or in-person) that helps managers prepare for the real-world moments that shake a team — a death, diagnosis, disaster, or major disruption.
Participants learn to respond with empathy and structure, building a team-level plan for what to do when someone is “down and out” so work keeps moving and people feel supported, not sidelined.

Why does my organization need this?

Because disruption doesn’t just slow operations — it tests culture.
Most workplaces rely on rigid policies that fail when emotions and logistics collide.
CRC helps leaders bridge that gap, ensuring they can maintain both compassion and continuity when the unexpected hits.

Who is the workshop for?

It’s designed for people managers, HR professionals, and leadership teams who want to lead with confidence when someone on their team experiences loss, crisis, or major change.
Whether you oversee 5 people or 500, you’ll walk away with practical tools to respond more effectively and compassionately when life happens.

What happens during the workshop?

Leaders work through guided discussion, case examples, and exercises to:

  1. Audit what exists: review current HR policies and response practices.

  2. Identify the gaps: where communication or care tends to break down.

  3. Design the response: create a plan that balances empathy with accountability, ensuring the team can function without adding harm or burnout.

By the end of the day, participants have the foundation for their own Team Resilience Blueprint — a clear guide for what to do and how to show up.

How is this different from typical leadership or crisis training?

Most trainings focus on either logistics or emotions — we focus on both.
CRC integrates the emotional intelligence needed to handle sensitive situations with the operational thinking required to keep work on track.
It’s not HR compliance, and it’s not therapy — it’s real-world leadership readiness for the moments that matter most.

Who facilitates the workshop?

The workshop is co-led by Michelle Arentz (Strategic Talent Rx) and Maureen Desmond (Navigating Change & Loss) — experts who bring complementary perspectives on workforce development, leadership, communication, and grief in the workplace.
Together, we create a space that’s practical, compassionate, and psychologically safe.

What happens after the workshop?

Each manager/leader leaves with a draft Resilience Blueprint, practical next steps, and clarity on where further support may help.
Your organization can extend the work by partnering with:

  • Michelle (Strategic Talent Rx) for leadership development, team diagnostics, or Predictive Index insights.

  • Maureen (Navigating Change & Loss) for communication consulting or grief education.

CRC clients also receive preferred partner rates for employees purchasing Personal Readiness Playbooks to extend readiness at home.

What kind of results can we expect?

Your managers/leaders leave equipped, not overwhelmed — ready to handle difficult moments with confidence, composure, and care.
Teams report higher trust, stronger communication, and less confusion when disruption strikes.
Organizations see fewer costly missteps and a culture that holds together even when things fall apart.

Not ready to commit today?

Start with a free Workplace Readiness Check if you're not sure whether a CRC program is right for your organization. It's a quick and easy way to see where your biggest gaps are.

Meet Your Facilitators

Maureen Desmond

Coach and consultant specializing in grief, change, and loss. She helps leaders process disruption without losing focus or stability.

Michelle Arentz

Workforce development consultant and “Workforce MD.” She diagnoses and treats the people problems that cause performance breakdowns.

Together, we created Compassionate Response Consulting to help humans and businesses handle the hard stuff with clarity and compassion.

Ready to Build Your Organization’s Resilience Blueprint?

Let’s talk about where your leadership team is now and what it’ll take to prepare for what’s next.